Privacy Policy

This policy is subject to change, so please check regularly for updates.

Smart Hosting is committed to respecting privacy of customers and users of the Smart Hosting website.

This privacy policy governs the manner in which Smart Hosting uses, maintains and discloses information collected from customers and users of the Smart Hosting Website. By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

Smart Hosting will do everything in its power to ensure that your right to privacy is maintained and protected. This Website is not directed at children under 16 years of age.

What Information do we Collect
When making a purchase with Smart Hosting, we will collect your contact information, which includes name, address, email address and phone number. Smart Hosting may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services. The information Smart Hosting collects identifies you personally such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone and facsimile numbers
  • URL
  • Other billing information

Smart Hosting may also collect information on how users access the Website by using a tracking ID unique to each user through the use of cookies.

What are Cookies?
A cookie is a piece of data stored on the user's computer tied to information about the user. Smart Hosting may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. If you disable cookies in your browser then no further transactions can be made with Smart Hosting.  Session ID cookies may be used by Smart Hosting to track user preferences while the user is visiting the website. They also help to minimise load times and save on server processing. Persistent cookies may be used by Smart Hosting to store, for example, whether or not you want your password remembered, or other such information. Cookies used on the Smart Hosting Website do not contain personally identifiable information.

Log Files
Like most standard Websites, Smart Hosting use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user's movement. However, none of the information stored in the log files, including but not limited to IP addresses, is linked to personally identifiable information.

How Smart Hosting uses this information
Smart Hosting may use the personally identifiable information collected by Smart Hosting to contact customers regarding products and services offered by Smart Hosting and, to the extent the User has agreed to it, by its trusted affiliates, independent contractors and business partners. Smart Hosting may also use this information for research purposes regarding the effectiveness of Website services, marketing, advertising and sales efforts. Smart Hosting will not in any way share this information with a third party either for free or by selling it, unless you specifically authorise such disclosures.

Disclosure of Information
Smart Hosting may also disclose, anonymous, data based on information collected from Users to investors and potential partners. In such cases, statistical information only will be disclosed and personally identifiable data will be kept strictly confidential. In case Smart Hosting is sold, the information collected from users may be transferred to the new owners.
Smart Hosting may engage third parties, to preserve, analyse or otherwise store or manipulate data received by Smart Hosting from its customers. In all such cases, such third party service providers will be required to treat all such data with the same degree of care as Smart Hosting and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

Smart Hosting reserves the right to contact users with updates to services and new services that may become available.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement, if, for instance, a service is temporarily suspended for maintenance.

Legal Disclaimer
Though every effort is made to preserve your privacy, Smart Hosting may need to disclose personal information when required to by law. If it is deemed necessary that such action needs to be taken, Smart Hosting will comply with judicial proceedings should a court order or legal process be served on Smart Hosting.
The Smart Hosting Website contains links to other sites. Please be aware that Smart Hosting is not responsible for the privacy practices of such other sites. You are encouraged to read the privacy statements of each and every Web site that collects personally identifiable information. The Smart Hosting Privacy Policy as described applies only to information collected by Smart Hosting.

Maintenance of Information
The information provided to Smart Hosting is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by Smart Hosting. Smart Hosting employs industry standard security measures to protect the confidentiality of the information. Although Smart Hosting cannot guarantee that any loss, misuse or alteration of data will not occur; every effort is made to prevent such occurrences. Any other particularly sensitive information, such as payment details collected for commercial transactions, is encrypted prior to transmission by you to Smart Hosting. The information provided to Smart Hosting needs to be maintained accurately and therefore it is the users responsibility to notify Smart Hosting of any change to your address, phone number or email address.
Smart Hosting will, however, review, delete or block access to communications that may harm Smart Hosting, its customers or third parties or otherwise infringe the rights of third parties. The grounds on which Smart Hosting may take such action include, but are not limited to, actual or potential violations of Smart Hosting' Acceptable Use Policy.

Your Responsibility
You are responsible for the security of your Account Number and passwords. Make sure you keep it in a safe place and do not share it with anyone else.
Always remember to log out after your session ends, to ensure that others cannot access your private personal information, especially if you are using a public computer, such as at a library or internet café, but this should also be done on your own computer.
The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change the Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy pages of our web site. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

Please note: by signing up for any of our services you agree to be bound by all Smart Hosting terms and conditions